@NadafingaI must agree. Nothing pisses off comfortable customers more than change, and it doesn't always matter if it's positive or negative. Just ask Facebook. Anyway, I should really sign up for Netflix. Need something to do during another cold Chicago winter.
Its' clear that Reed Hastings really has no idea what he's doing. This company needs someone that has a clear vision of its future and sticks to it, not some reactionary dweeb who changes his mind every month.
Facebook is a good comparison: most of their changes are similarly terrible with a touch of goodness. GIVE ME BACK MY CHRONOLOGICAL ORDER YOU BASTARDS.
And also my DVDs.