Peter Gibbons is an unmotivated software developer at a company that updates bank software. While at work, he does as much as possible to do as little as possible.
The iconic red stapler coveted by Milton was created for the film by the prop department. They needed a bright enough color to be seen on film and chose red. After the film was released, Swingline began to receive requests from customers for red staplers. Having stopped offering red a number of years before, they made the decision to start offering the color once more.
I keep telling you, I deal with the god damn customers so the engineers don't have to! I have people skills! I am good at dealing with people! Can't you understand that? What the hell is wrong with you people?