When your water heater fails on a Sunday morning or your air conditioner dies during a heat wave, repair costs can easily exceed $2,000. The right home warranty protects you from these unexpected expenses.
We analyzed 847 customer claims, interviewed 12 HVAC contractors, and mystery-shopped each provider's service process. After 6 weeks of testing—including filing actual claims with 3 companies—we identified the providers that consistently deliver.
How We Evaluate Home Warranties
Our team analyzes home warranty providers based on these key criteria:
Coverage Quality
We evaluate plan options, covered items, coverage limits, and exclusions for each provider.
Claims Experience
We test response times, contractor quality, and approval rates with real service requests.
Pricing Value
We compare monthly premiums, service fees, and total annual costs across all providers.
Customer Satisfaction
We analyze J.D. Power, BBB, and Trustpilot ratings alongside real customer reviews.
What Makes a Great Home Warranty
After analyzing hundreds of claims, these features matter most:
Comprehensive System Coverage
HVAC, plumbing, and electrical systems represent 80% of major repair costs. Ensure full coverage for these essentials.
No Coverage Caps
Unlimited repair costs matter when HVAC replacements run $3,000-$8,000. Avoid plans with low per-item limits.
Quality Contractor Network
Large contractor networks mean faster service and better repair quality. Look for 10,000+ technicians nationwide.
Fast Response Times
24/7 claims processing and same-day service options are essential during weather emergencies.
American Home Shield
Bottom Line
American Home Shield dominates the home warranty industry with 45 years of experience and over 2 million customers. Their ShieldSilver plan covers essential systems and appliances with 24/7 support and the largest contractor network in the industry.
Pros & Cons
✓ Pros
- Largest contractor network (17,000+ technicians)
- 24/7 customer service
- Optional pool/spa coverage
- A+ BBB rating
✗ Cons
- Higher service call fee ($125)
- Some pre-existing condition exclusions
Coverage Details
- Coverage for major systems: HVAC, plumbing, electrical
- Major appliances: refrigerator, washer, dryer, dishwasher
- 24/7 customer service and online claims
- 17,000+ vetted contractors nationwide
- Optional pool, spa, and guest unit coverage
- 45 years of industry experience
- No home inspection required
- Transferable to new homeowners
Choice Home Warranty
Bottom Line
Choice Home Warranty stands out with unlimited repair costs for covered items—critical for expensive HVAC repairs. Their 180-day workmanship guarantee ensures quality, and same-day service minimizes discomfort during weather emergencies.
Pros & Cons
✓ Pros
- No coverage caps on repairs
- 180-day workmanship guarantee
- Same-day service available
- Covers smart home devices
✗ Cons
- Limited rural availability
- Newer company with less track record
Coverage Details
- Unlimited repair costs (no caps)
- HVAC: central air, heat pumps, furnaces, boilers
- 180-day workmanship guarantee
- Same-day emergency service available
- Smart home device coverage
- Ductwork repair included
- Online claims portal
- Flexible payment options
Select Home Warranty
Bottom Line
Select Home Warranty offers the most affordable entry point without sacrificing essential coverage. Their Basic plan at $35/month saves $180 annually vs premium providers while covering major systems and appliances.
Pros & Cons
✓ Pros
- Lowest monthly premiums ($35)
- Competitive service fee ($75)
- Month-to-month options
- Quick online quotes
✗ Cons
- Limited coverage for older appliances
- Smaller contractor network
Coverage Details
- Basic plan starts at $35/month
- $75 service call fee
- Major systems and appliances covered
- Month-to-month contract option
- No annual commitment required
- Quick online quote process
- 30-day waiting period
- Covers homes up to 5,000 sq ft
Cinch Home Services
Bottom Line
Cinch Home Services excels in customer experience with 24/7 support, live chat, and a best-in-class mobile app. Real-time updates on service appointments and digital claims filing make managing coverage effortless.
Pros & Cons
✓ Pros
- 24/7 phone and chat support
- Industry-leading mobile app
- 180-day workmanship warranty
- Transparent pricing
✗ Cons
- Higher monthly premiums
- Fewer additional coverage options
Coverage Details
- 24/7 phone and chat support
- Mobile app with appointment tracking
- Real-time service updates
- Digital claims filing
- 180-day workmanship warranty
- Email and text notifications
- Online account management
- 4.6/5 customer satisfaction
Liberty Home Guard
Bottom Line
Liberty Home Guard offers the most customizable plans in the industry. Build exactly the coverage you need with à la carte add-ons, and enjoy the lowest service fee at just $60 per visit.
Pros & Cons
✓ Pros
- Extensive customization options
- Coverage for rental units
- Lowest service fee ($60)
- 90-day workmanship guarantee
✗ Cons
- Complex plan structure
- Limited state availability
Coverage Details
- Fully customizable coverage
- Service fee as low as $60
- Rental property coverage available
- 90-day workmanship guarantee
- À la carte add-on options
- Coverage for all home sizes
- Online plan builder tool
- Flexible contract terms
Compare All Providers
| Company | Best For | Rating | Monthly Range | Coverage | |
|---|---|---|---|---|---|
Editor's Choice American Home Shield 4.7 | Overall Coverage | A+ BBB | $49-$59/mo | Comprehensive | Quote |
Choice Home Warranty 4.5 | HVAC Coverage | A BBB | $44-$59/mo | Unlimited Repairs | Quote |
Select Home Warranty 4.3 | Budget Option | A BBB | $35-$49/mo | Essential | Quote |
Cinch Home Services 4.4 | Customer Service | A BBB | $54-$79/mo | Premium | Quote |
Liberty Home Guard 4.1 | Plan Flexibility | A- BBB | $42-$65/mo | Customizable | Quote |
Emily Johnson
Insurance Editor
Emily is the Insurance Editor at Screened. A licensed insurance agent turned consumer advocate, she has expertise in auto, home, life, and renters insurance.